Those employed in a ministry of hospitality are a call to church visitors feel so welcome that they want to come back. Learning about the facility and puttend from the natural warmth of a person to connect with others are facets of training for a team of hospitality.
Provide a word or a handshake and greet guests – or first visitors or returning members – let people know they are welcome. Greeters answer general questions about the church and bulletins faint. Training is a matter of personal and attentive contact with the eyes and a smile.
With a greeter that accommodates guests in sections to accommodate the number of people in their party adds more personalization to a visit. Knowing the layout of the sanctuary and the chairs of regular participants is an area of education for hospitality ministries. Guiding guests to sit wherever they choose is a form of welcome to the room.
Food and drinks go a long way to creating an inviting environment. A minister’s hospitality training includes an orientation of the building and its kitchen equipment. Making an urn of coffee or arranging a plate of baked goods is another area of service that benefits from the program.
Follow-up with guests after a church service often adds a quality of care in addition to the quieter times of the previous sermon. Training a Winberg Hospitality team to keep the doors open and sharing a sayings or blessing puts a show of invitation for future visits and a bigger participation. Let guests come and go without a greeting or farewell threatens to create a feeling of being unnoticed or ruled out.